Crystal Newport is the face leading a network of professionals ready to go.
Crystal’s experience draws from her 10+ years of involvement with everything from accounting and finance, marketing, branding campaigns, and operational infrastructure implementation. Crystal has spent a majority of her time working with C-level executives and their direct teams helping them to define and execute their operational goals.
Her experience ranges from managing large scale regional marketing efforts, and implementing operations necessary to drive and support a national telecommunications rollout, to eventually becoming an integral part of a cutting-edge software development firm specializing in-home services such as Pest Control and HVAC.
Tasked with performing pre-sales qualifying meetings, the development of the software training, onboarding procedures, and gathering requirements for design and build protocols, Crystal executed white- glove software conversions, all while managing several concurrent projects.
Crystal’s dynamic and adaptive skills made her uniquely qualified to handle even the most challenging tasks. Given the opportunity to work with so many great business owners, particularly Pest Control and HVAC companies, Crystal gained a true understanding of the various industries, including the business side of software development.
Positive results is our promise.
(It’s right in our logo)
Expertise by the Numbers
15+
years in the technology sector with a focus on mobility and upcoming tech trends.
10+
years experience in Operations, Project Management, Business Process Optimization and Management.
5+
years experience in ERP software training using various approaches to fit client needs, including onsite training, hosted remote training, 1:1 training by department or division, and “train the trainer” methods.
5+
years experience in software conversions specializing in Pest Control, HVAC and a suite of other in-home and commercial service industries.
20+
conversions performed ranging from the leading legacy pest control software platforms, custom platforms and to the newer software platforms in the market averaging 60-90 days for each conversion.
Value beyond measure.
Keep your focus on your business while we take care of the software conversion process.
Custom training outline tailored to your service model, so your staff knows what to expect each step of the way.
Training documentation based on your business operations so your staff is better prepared on your ‘Go Live’ date.
Data validation best practices in the new system to reduce redundancy, eliminate errors and ensure your customer base is setup properly.
Post-go-live analytical insights into your data for final validation and reconciliation where needed.